Privacy Policy

Computer and Mobile Repair LLC respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our business, scheduling an appointment, purchasing products or services, or visiting our store.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Device make and model
• Repair information
• Appointment details
• Messages submitted through contact forms
• Purchase and service information

Our website may also automatically collect limited technical information, such as browser type, device type, IP address, pages visited, and website usage data through cookies or analytics tools.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and service requests
• Schedule and manage repair appointments
• Provide repair updates
• Process purchases and service transactions
• Improve our website, products, and services
• Maintain business and service records
• Prevent fraud, misuse, or security threats
• Comply with applicable legal requirements

Device Data and Customer Privacy

We respect the privacy of information stored on customer devices. Our technicians access only the areas of a device reasonably necessary to diagnose, repair, and test the reported problem.

Customers are encouraged to back up important information before bringing a device in for service whenever possible.

Computer and Mobile Repair LLC is not responsible for data loss resulting from pre-existing device damage, hardware failure, software problems, water damage, storage failure, or other conditions outside our reasonable control.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Analytics and Third-Party Services

We may use third-party services for website hosting, analytics, appointment scheduling, payment processing, communications, maps, or other business functions.

These providers may collect and process information according to their own privacy policies and practices.

How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers when necessary to operate our website, process transactions, provide requested services, comply with legal obligations, or protect our business and customers.

Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information.

However, no website, electronic communication, storage system, or internet transmission method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.

Children’s Privacy

Our website and services are not intentionally directed toward children under 18, and we do not knowingly collect personal information directly from children under 13 through our website.

External Links

Our website may contain links to third-party websites or services. Computer and Mobile Repair LLC is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any external websites they visit.

Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us to request information about personal data you have provided, ask for corrections, or request deletion when legally applicable.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or legal requirements.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Computer and Mobile Repair LLC

2021 Gallatin Pike N #108
Madison, TN 37115

Phone: 615-757-3229